Ms. Porter grew distressed when she tried to close her garage door but found it would only partially close.
Once we learned that construction had occurred recently, our technicians took a close look at Ms. Porter’s garage door tracks and found that debris from it had clogged them. This caused several rollers in a particular area to pop out, hence the door getting stuck. We pried the track open to clean it out, then put the rollers back in and closed it to confirm the smooth movement.
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* $29 service call - deducted from the service
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